Privacy Policy – Examwise

Last Updated: 18 November 2025

Welcome to Examwise (“we”, “our”, “us”). We are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, mobile app, quizzes, courses, and related services.

1. Information We Collect

1.1 Personal Information

When you create an account or purchase a course, we may collect the following information:

• Name
• Email address
• Mobile number
• Password (securely encrypted)
• Billing address (if required)
• Class or exam preference (optional)

1.2 Learning & Usage Data

We collect learning activity and usage information such as:

• Quiz attempts and scores
• Accuracy, speed, and performance analytics
• Course progress and completed modules
• Feedback and support messages

1.3 Payment Information

When you purchase a paid course or package, we collect:

• Transaction ID
• Payment status
• Billing details

Note: We do not store your debit/credit card details, UPI ID, or banking information. Payments are processed securely via trusted payment gateways.

1.4 Device & Technical Data

We may collect technical information including:

• IP address
• Device type and operating system
• Browser type
• App version, login logs
• Cookies and tracking data

2. How We Use Your Information

Your information is used to:

• Create and manage your Examwise account
• Provide quizzes, courses, and learning features
• Track progress and generate personalized insights
• Communicate important updates and notifications
• Process and verify payments
• Prevent fraud, unauthorized access, or security risks
• Improve the website, mobile app, and user experience

We do not sell your personal data.

3. Sharing of Information

We may share your information only with:

• Service Providers: Email systems, SMS OTP providers, payment gateways, and analytics tools.
• Legal Authorities: Only when required by law or for investigation of fraud or misuse.

4. Data Security

We use industry-standard security measures to protect your information, including:

• SSL/HTTPS encryption
• Encrypted passwords
• Secure payment processing
• Firewall and server protection

5. Cookies & Tracking Technologies

We use cookies to improve login experience, analyze usage, store preferences, and enhance performance. You may disable cookies in your browser settings, but some features might not function properly.

6. Children’s Privacy

Examwise is designed for students. Children under 13 should use the platform under the guidance of a parent or guardian.

7. Your Rights

You may request to:

• Access, update, or correct your personal data
• Unsubscribe from promotional messages
• Delete your account and personal data

8. Data Retention

We retain your data for as long as your account remains active or as required by law (e.g., transaction records). Once requested, we delete or anonymize personal data within a reasonable time.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any updates will be posted on this page with the revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: support@examwise.in

🌐 Website: https://examwise.in